9 Ways to Fix the TVNZ App Not Working Problem

The TVNZ app is the best choice for watching TV and movies in New Zealand. But, sometimes, it might not work as expected.

If you are facing the TVNZ app not working problem, worry not, you’re not alone. Many people face issues like TVNZ on demand not working, the app not opening, not casting, Keep freezing or crashing.

In this article, we’ll explore why the TVNZ app not working and give a simple step-by-step guide to fix it.

Why is the My TVNZ App Not Working?

Here are some reasons why the TVNZ app might not be working:

  1. Internet Connection Issues: A weak or unstable internet connection can hinder the app’s performance.
  2. Outdated TVNZ App: Using an outdated version of the TVNZ app may lead to compatibility issues and errors.
  3. TVNZ App Server Problems: Sometimes TVNZ servers may experience technical problems, causing disruptions in the app’s service.
  4. Device Compatibility: The app may not be compatible with all devices, resulting in functional problems.
  5. App Cache and Data: Accumulated TVNZ App cache and data can slow down the app and lead to glitches.
  6. App Permissions: If the TVNZ app doesn’t have the necessary permissions on your device, it might not work correctly.

How to Fix “TVNZ App Not Working” Problem?

Here are some steps you can try one by one each to fix the TVNZ app not working issue:

1. Check Your Internet Connection

Check Internet Connection

Start by checking your internet connection because a stable and fast internet connection is crucial for streaming apps like TVNZ. Ensure you have a strong connection, and if possible then switch to a Wi-Fi network for better results.

2. Check TVNZ Server Status

Check Server Status

Sometimes, app issues are due to server outage problems on TVNZ’s end. You can check server status on TVNZ’s official website or their social media channels for server status updates.

3. Update the TVNZ App

Make sure you’re using the latest version of the TVNZ app. Outdated apps can have bugs that affect performance.

4. Clear App Cache and Data

Clear the Cache of App

Over time, cached data can accumulate and slow down the app. Clear the cache and data for the TVNZ app in your device’s settings. You can do it easily by going to Settings > App > TVNZ App > Clear Cache.

5. Check Device Compatibility

Check Device Compatibility

Ensure that your device is compatible with the TVNZ app. Some older devices can face problems and not be able to run the latest version of the app.

6. Reinstall the App

If your problems continue then try uninstalling and then reinstalling the TVNZ app. This can resolve any issues related to app files.

7. Check App Permissions

Make sure the TVNZ app has the necessary permissions on your device. This includes permissions for storage, location, and any other settings the app may require.

8. Restart Your Device


A simple device restart can resolve minor issues. Turn off your device, wait a few seconds, and then turn it back on.

9. Contact TVNZ Support

If none of the above solutions work then reach out to TVNZ’s customer support for additional help. They can provide specific guidance based on your issue.

I hope you found this ‘TVNZ App Not Working’ guide helpful. Please share your thoughts by commenting below, and don’t forget to share this post with your friends.

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